PRIVACY POLICY
Effective Date: June 2026
Business Name: Kajri Shoppee
Business Address: SHOP NO. 10/11/12 SAI SRUSHTI CHS, KHARGHAR PLOT NO. 15/6, SECTOR NO. 20C, Navi Mumbai, Raigad, Maharashtra – 410210, India
Contact Number: +91 9833756520
Email: mavjip95@gmail.com
1. Introduction
Kajri Shoppee (“Company,” “Business,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard information when you interact with our website, products, customer support channels, WhatsApp Business communications, Rich Communication Services (RCS), mobile applications, marketing campaigns, and related services.
This Privacy Policy has been prepared in accordance with applicable Indian laws and industry standards, including principles under the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, and applicable digital communication requirements.
By accessing our services, communicating with Kajri Shoppee, or using any of our digital platforms, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of our services.
2. Information We Collect
Kajri Shoppee may collect various categories of information to provide and improve our services.
A. Personal Information
We may collect information that identifies or relates to an individual, including:
- Full name
- Mobile phone number
- Email address
- Billing information
- Shipping address
- City, state, and postal code
- Customer communication preferences
- Purchase history
- Customer support inquiries
Such information may be collected when users:
- Contact us
- Make purchases
- Register for services
- Subscribe to updates
- Participate in promotions
- Communicate through WhatsApp or RCS
B. Device Information
We may automatically collect technical information including:
- Device type
- Browser type
- Operating system
- Internet Protocol (IP) address
- Language preferences
- Device identifiers
- Time zone settings
- Network information
This information helps improve platform performance and security.
C. Cookies and Tracking Information
Kajri Shoppee may use:
- Cookies
- Session cookies
- Analytics tools
- Web beacons
- Pixel technologies
- Similar tracking technologies
These technologies help us:
- Remember preferences
- Improve website functionality
- Analyze visitor behavior
- Measure marketing effectiveness
- Enhance user experience
D. WhatsApp Message Data
When users communicate with Kajri Shoppee through WhatsApp Business Platform, we may collect:
- Mobile number
- Message content voluntarily submitted
- Delivery status information
- Communication timestamps
- Customer support records
- Opt-in and opt-out preferences
Message processing remains subject to Meta’s platform rules and policies.
E. RCS Communication Data
When users engage through Rich Communication Services (RCS), we may collect:
- Mobile phone number
- Communication records
- Message interaction data
- Delivery reports
- Read status indicators
- User preferences
Such processing may involve approved telecom operators and messaging service providers.
3. Purpose of Data Collection
Kajri Shoppee collects information for legitimate business purposes, including:
- Processing customer requests
- Managing purchases and transactions
- Providing customer support
- Delivering products and services
- Sending transactional notifications
- Improving user experience
- Conducting analytics
- Preventing fraud
- Maintaining security
- Complying with legal obligations
- Facilitating WhatsApp communications
- Facilitating RCS communications
- Sending promotional content where permitted
We collect only information reasonably necessary for these purposes.
4. Consent for WhatsApp & RCS Data Processing
Kajri Shoppee utilizes WhatsApp Business Platform and Rich Communication Services (RCS) to communicate with customers.
By:
- Initiating communication,
- Providing your mobile number,
- Opting into messaging services,
- Requesting support,
- Subscribing to updates,
you provide consent for Kajri Shoppee to process information necessary to deliver such communications.
You acknowledge that communications may include:
- Order updates
- Customer support responses
- Account notifications
- Service announcements
- Promotional messages (where consent has been obtained)
- Security alerts
Users may withdraw consent for promotional communications at any time through available opt-out mechanisms.
Transactional and legally required communications may continue where permitted by law.
5. Legal Basis for Processing
Kajri Shoppee processes information under one or more lawful grounds, including:
Consent
When users voluntarily provide information or agree to receive communications.
Contractual Necessity
When processing is required to fulfill customer orders, provide services, or respond to requests.
Legal Obligations
When laws or regulatory authorities require information processing or disclosure.
Legitimate Business Interests
Including:
- Fraud prevention
- Security monitoring
- Service improvement
- Customer support
- Business analytics
- Operational efficiency
We balance our legitimate interests with user privacy rights.
6. How We Use Collected Data
Information collected by Kajri Shoppee may be used to:
- Verify customer identity
- Process orders and payments
- Deliver purchased products
- Provide customer assistance
- Improve services and website performance
- Respond to inquiries
- Conduct internal business operations
- Monitor system security
- Detect fraudulent activity
- Maintain records
- Send notifications
- Personalize customer experiences
- Conduct lawful marketing activities
- Fulfill compliance requirements
We do not sell personal information to third parties for unrelated commercial purposes.
7. Data Retention & Deletion
Kajri Shoppee retains information only as long as necessary for:
- Business operations
- Customer service
- Legal compliance
- Tax requirements
- Dispute resolution
- Security purposes
Retention periods vary depending on:
- Nature of information
- Regulatory obligations
- Contractual requirements
- Operational needs
When information is no longer required, we take reasonable measures to:
- Delete records
- Anonymize information
- Securely destroy data
Users may request deletion of eligible personal information subject to legal and operational limitations.
8. Data Sharing with Third Parties
Kajri Shoppee may share information with trusted service providers where necessary to operate our services.
Categories may include:
Meta Platforms
For WhatsApp Business communications, information may be processed through systems operated by Meta Platforms and its authorized infrastructure providers.
Users are encouraged to review Meta’s privacy practices separately.
Google and Related Technology Providers
Where applicable, information may be processed through Google services used for analytics, cloud infrastructure, advertising measurements, security monitoring, and RCS messaging support.
Telecom Operators
RCS communications may require involvement of telecom carriers and authorized messaging providers to facilitate message delivery.
Payment Service Providers
Transaction-related information may be shared with approved payment processors to complete purchases securely.
Logistics and Delivery Partners
Shipping information may be shared with courier and logistics providers solely for delivery purposes.
Government Authorities
We may disclose information:
- When legally required
- Pursuant to court orders
- For law enforcement requests
- To protect legal rights
- To prevent fraud or abuse
Kajri Shoppee does not authorize third parties to use personal information beyond agreed business purposes.
9. Security Measures & Encryption
Kajri Shoppee takes reasonable security measures to protect personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
Security measures may include:
- Access controls
- Secure hosting environments
- Authentication systems
- Firewall protection
- Monitoring systems
- Encryption technologies
- Employee confidentiality obligations
Where supported by communication platforms, messages may benefit from industry-standard encryption technologies.
Despite reasonable safeguards, no system can guarantee absolute security.
Users are encouraged to protect their own devices and credentials.
10. Cookies & Tracking Technologies
Kajri Shoppee may use cookies and similar technologies for:
- Website functionality
- User authentication
- Performance optimization
- Visitor analytics
- Security monitoring
- Marketing effectiveness
Types of cookies may include:
Essential Cookies
Required for website operation.
Performance Cookies
Help improve website performance.
Analytics Cookies
Provide usage insights and visitor statistics.
Functional Cookies
Remember user preferences and settings.
Users may manage cookie preferences through browser settings.
Disabling cookies may affect certain website functions.
11. Data Transfer & Storage (India-Based)
Kajri Shoppee primarily stores and processes information using systems located in India or through service providers maintaining appropriate security safeguards.
Certain third-party providers, including Meta, Google, cloud infrastructure providers, payment processors, and communication partners, may process information outside India.
Whenever cross-border transfers occur, Kajri Shoppee seeks to ensure reasonable safeguards consistent with applicable privacy and security requirements.
By using our services, users acknowledge that such transfers may occur where necessary for service delivery.
12. User Rights
Subject to applicable laws, users may exercise certain rights regarding personal information.
These rights may include:
Right to Access
Request information regarding personal data held by Kajri Shoppee.
Right to Correction
Request correction of inaccurate or incomplete information.
Right to Update
Request updates to account or contact information.
Right to Deletion
Request deletion of eligible information, subject to legal obligations and legitimate business requirements.
Right to Withdraw Consent
Withdraw previously granted consent for marketing communications.
Right to Object
Object to certain forms of processing where permitted by law.
Requests may be submitted through the contact details provided below.
Kajri Shoppee may verify identity before fulfilling requests.
13. Policy for Children
Kajri Shoppee services are not intentionally directed toward children under the age of 18.
We do not knowingly collect personal information from minors without appropriate parental or guardian authorization where required.
If we become aware that information from a child has been collected improperly, reasonable steps will be taken to remove such information.
Parents or guardians who believe a child has submitted personal information may contact us immediately.
14. Updates to Privacy Policy
Kajri Shoppee reserves the right to update, amend, modify, or replace this Privacy Policy at any time.
Changes may occur due to:
- Legal requirements
- Regulatory developments
- Business operations
- Technology improvements
- Service enhancements
Updated versions may be published on our website or communicated through email, WhatsApp, RCS, or other appropriate channels.
Continued use of our services following publication of updates constitutes acceptance of the revised Privacy Policy.
Users are encouraged to review this policy periodically.
15. Governing Law (India)
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Maharashtra, India.
Where required, parties agree to attempt good-faith resolution before pursuing formal legal remedies.
16. Contact Information
For questions, requests, complaints, privacy concerns, data access requests, correction requests, deletion requests, or compliance-related inquiries, please contact:
Kajri Shoppee
Address: SHOP NO. 10/11/12 SAI SRUSHTI CHS, KHARGHAR PLOT NO. 15/6, SECTOR NO. 20C, Navi Mumbai, Raigad, Maharashtra – 410210, India
Phone: +91 9833756520
Email: mavjip95@gmail.com
We will make reasonable efforts to respond to privacy-related inquiries within a commercially reasonable timeframe and in accordance with applicable law.
By using Kajri Shoppee services, communicating with us through WhatsApp Business, RCS messaging, our website, or any associated platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the data processing practices described herein.