TERMS & CONDITIONS
Effective Date: June 2026
Business Name: Kajri Shoppee
Business Address: SHOP NO. 10/11/12 SAI SRUSHTI CHS, KHARGHAR PLOT NO. 15/6, SECTOR NO. 20C, Navi Mumbai, Raigad, Maharashtra – 410210, India
Contact Number: +91 9833756520
Email: mavjip95@gmail.com
1. Introduction
Welcome to Kajri Shoppee (“Company,” “Business,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, digital platforms, mobile services, communication channels, WhatsApp Business services, Rich Communication Services (RCS), customer support systems, and any related services offered by Kajri Shoppee.
By accessing, browsing, registering with, purchasing from, communicating through, or otherwise using any services provided by Kajri Shoppee, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.
These Terms constitute a legally binding agreement between Kajri Shoppee and any individual, customer, visitor, business entity, or user accessing our services.
If you do not agree with these Terms, you must discontinue use of our services immediately.
2. Definitions
For the purposes of these Terms:
“Business” refers to Kajri Shoppee.
“User”, “Customer”, “You”, and “Your” refer to any person accessing or using our services.
“Platform” means our website, mobile application, digital communication channels, WhatsApp Business account, RCS account, and related systems.
“Services” means all products, information, customer support, marketing communications, promotional campaigns, digital interactions, and associated offerings provided by Kajri Shoppee.
“WhatsApp Services” refers to communication facilitated through WhatsApp Business Platform or WhatsApp Official Business API.
“RCS Services” refers to Rich Communication Services provided through authorized telecom and messaging partners.
“Content” means text, graphics, logos, trademarks, images, videos, communications, documents, and other materials available through our services.
3. Acceptance of Terms
By accessing our services, you represent and warrant that:
- You are legally capable of entering into a binding agreement.
- You have read and understood these Terms.
- You agree to comply with applicable laws and regulations.
- You will use our services only for lawful purposes.
Your continued use of Kajri Shoppee services constitutes ongoing acceptance of these Terms.
4. Description of Services
Kajri Shoppee provides retail, shopping, customer support, promotional communication, product-related information, order assistance, customer engagement services, and related business services.
Services may include:
- Product inquiries
- Customer support
- Order updates
- Promotional notifications
- Transaction confirmations
- WhatsApp communications
- RCS communications
- Marketing campaigns
- Customer relationship management
We reserve the right to modify, suspend, discontinue, or improve any service without prior notice.
5. Eligibility
To use our services:
- You must be at least 18 years of age; or
- Have parental or legal guardian consent where applicable.
- You must possess legal authority to enter into agreements.
- You must provide accurate information when requested.
Kajri Shoppee reserves the right to deny service to any individual or entity at its sole discretion.
6. Account Registration
Certain services may require registration.
When creating an account, you agree to:
- Provide accurate information.
- Maintain current information.
- Keep login credentials secure.
- Notify us of unauthorized access.
- Accept responsibility for activities conducted under your account.
Kajri Shoppee is not responsible for losses arising from unauthorized account usage resulting from user negligence.
7. User Responsibilities
Users agree not to:
- Violate any law or regulation.
- Submit false information.
- Misrepresent identity.
- Engage in fraudulent activity.
- Interfere with service operations.
- Upload harmful software.
- Abuse customer support systems.
- Send unsolicited communications.
- Infringe intellectual property rights.
Users are solely responsible for content and information submitted through our services.
8. Payment & Billing Terms
Where purchases are offered, users agree that:
- Prices may change without notice.
- Applicable taxes may apply.
- Payments must be made using authorized payment methods.
- Transactions are subject to verification and approval.
Kajri Shoppee reserves the right to:
- Refuse transactions.
- Cancel suspicious orders.
- Request identity verification.
- Prevent fraudulent payments.
All payment processing may be handled through authorized third-party payment providers.
9. Subscription Renewal & Termination
Where subscription-based services exist:
Renewal
Subscriptions may automatically renew unless cancelled before renewal.
Termination by User
Users may discontinue services according to applicable cancellation procedures.
Termination by Kajri Shoppee
We reserve the right to suspend or terminate access if:
- Terms are violated.
- Fraud is suspected.
- Legal obligations require suspension.
- Security concerns arise.
Termination does not waive accrued rights or obligations.
10. Use of WhatsApp Official API & RCS
Kajri Shoppee may communicate through:
- WhatsApp Business Platform
- WhatsApp Official API
- Rich Communication Services (RCS)
Users expressly consent to receive:
- Order confirmations
- Service notifications
- Customer support messages
- Promotional communications (where consent is obtained)
- Security alerts
- Transaction updates
All communications must comply with:
- Meta Business Messaging Policies
- WhatsApp Commerce Policies
- Google RCS Guidelines
- Telecom regulations
- Indian legal requirements
Users may opt out of marketing communications where legally required.
11. Message Delivery & Compliance Policy
Kajri Shoppee strives to ensure reliable message delivery but does not guarantee:
- Delivery timing
- Network availability
- Platform uptime
- Message receipt
Delivery may depend upon:
- Telecom operators
- Internet connectivity
- Meta systems
- Google systems
- Third-party service providers
Users agree not to misuse messaging channels.
Spam, abuse, unlawful messaging, harassment, and fraudulent activity are strictly prohibited.
12. Intellectual Property Rights
All content available through Kajri Shoppee is protected by:
- Copyright laws
- Trademark laws
- Intellectual property laws
- International treaty protections
This includes:
- Business names
- Logos
- Product descriptions
- Website content
- Graphics
- Marketing materials
- Software systems
Users receive a limited, non-transferable, revocable license solely for personal and lawful use.
No ownership rights are transferred.
Unauthorized use is prohibited.
13. Confidentiality
Users may receive confidential information regarding products, services, operations, or business practices.
Such information shall not be:
- Disclosed
- Shared
- Reproduced
- Distributed
Without prior written consent from Kajri Shoppee.
Confidentiality obligations survive termination of service use.
14. Disclaimer of Warranties
Services are provided on an “AS IS” and “AS AVAILABLE” basis.
Kajri Shoppee makes no warranties regarding:
- Continuous availability
- Error-free performance
- Security of external systems
- Delivery timing
- Accuracy of third-party information
To the maximum extent permitted by law, all implied warranties are disclaimed.
15. Limitation of Liability
To the fullest extent permitted under applicable law, Kajri Shoppee shall not be liable for:
- Indirect damages
- Consequential damages
- Lost profits
- Data loss
- Business interruption
- Reputation damage
- Service interruptions
Total liability shall not exceed the amount paid by the user, if any, during the preceding twelve months.
Certain jurisdictions may not permit some limitations.
16. Indemnification
You agree to indemnify and hold harmless Kajri Shoppee, its owners, employees, agents, affiliates, partners, and service providers from claims arising from:
- Violation of these Terms
- Breach of applicable law
- Misuse of services
- Intellectual property infringement
- Fraudulent conduct
- Third-party disputes
This obligation survives termination.
17. Governing Law (India)
These Terms shall be governed by and interpreted under the laws of India.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of courts located in Maharashtra, India.
Parties agree to attempt good-faith resolution before initiating formal proceedings.
18. Changes to Terms
Kajri Shoppee reserves the right to modify these Terms at any time.
Updated versions may be published through:
- Website updates
- Digital notices
- WhatsApp notifications
- RCS communications
- Email communications
Continued use following updates constitutes acceptance of revised Terms.
Users are encouraged to review Terms periodically.
19. Contact Information
For questions regarding these Terms and Conditions, please contact:
Kajri Shoppee
Address: SHOP NO. 10/11/12 SAI SRUSHTI CHS, KHARGHAR PLOT NO. 15/6, SECTOR NO. 20C, Navi Mumbai, Raigad, Maharashtra – 410210, India
Phone: +91 9833756520
Email: mavjip95@gmail.com
Business Hours: Monday to Saturday, excluding public holidays.
By continuing to access or use Kajri Shoppee services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.